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Case Studies
At Camelot Consulting we pride ourselves on delivering customised solutions that drive tangible results for our clients. Our extensive industry experience and deep understanding of the insurance landscape enable us to address a diverse range of challenges with innovative and effective strategies.
In this section, we’ve provided accounts of how we’ve helped various insurance organisations overcome obstacles, streamline operations, and achieve their goals. Each case study showcases our commitment to excellence, highlighting the specific methodologies we employed and the impressive outcomes we achieved.
What Insurtech Insights 2026 Revealed About the Real State of AI in Insurance
Keynotes came from digital and technology leaders at Swiss Re and Zurich, underwriting leaders from Munich Re Specialty and Vig Re, and even an astronaut from the European Space Agency. The scale was impressive. But scale wasn’t what defined the event.
The Hidden Reason Your Sales Playbook Isn’t Driving Results
Training sessions, new technology, even incentive plans — none will work if this one missing piece remains unresolved. Until it’s fixed, every sales initiative is set up to fail.
Modernising technology capability for a leading insurer
Explore effective strategies for successful IT modernisation in the insurance sector. Discover practical insights to drive your transformation.
Legacy Technology Transformation Programme Assurance
Explore how our Technology Transformation programme assurance supports legacy system upgrades, ensuring a successful Technology Transformation.
Driving Customer Transformation under Consumer Duty
A leading insurer faced critical challenges while striving to meet increasing FCA Handbook rules and guidance on Consumer Duty.
Turning Market Data into Effective Insight
Having access to the market data is always a key component, but having the information won’t result in performance benefits on its own.
AI in Insurance Claims Management: AI's Transformative Impact on the London Insurance Market's Claims Value Chain
AI is no longer a futuristic concept but a practical tool being deployed across various stages of insurance claims processing. Its application is multifaceted, ranging from automating routine tasks to providing sophisticated analytical insights.
From Fear to Frameworks: Why AI Adoption Fails Without Change Leadership
Explore why AI adoption stalls in insurance. Learn how leadership, culture, and AI skills drive success in artificial intelligence deployment.
From underwriting and claims automation to fraud detection and customer service, the potential is clear. But why do so many AI initiatives still fall flat?
Transforming a Lengthy RFI Process with a Case Study-Led Strategy to Address Complex Claims Automation Challenges
The objective was to design and execute a programme that would deliver measurable enhancements while making a clear case for investment where required.
False Confidence to Real Results: Transforming Claims with £190m in Value Identified
The objective was to design and execute a programme that would deliver measurable enhancements while making a clear case for investment where required.
£100m and Counting: Redesigning the Operating Model of a Major UK Insurer
A large UK based insurer sought to identify and scale cost-saving opportunities while executing a strategic cost reduction programme, including designing a Target Operating Model.
£5m Saved in 4 Months: Rapid Transformation for a Tier 1 Insurer
The objective was to deliver demonstrable improvements and cost savings within four months.
£4.5m Efficiency Boost – In Just 3 Months
A Tier 1 insurer, under the leadership of a newly appointed CEO, sought an independent and comprehensive review of its insurance operations.
Claims Transformation
A UK personal lines insurer contracted a Camelot Expert as their Programme Director to specifically turnaround the claims element
Business Model Transformation
A specialist MGA wanted to find a partner MGA (that wrote complementary classes of business) to mergewith, to accelerate growth.
Transformation Programme Assurance
An international insurer wanted an independent assessment of its £40m transformation programme to replace its policy admin system.
MGA Operating Model (Post Brexit)
An MGA decided to change its European operating model following the UK’s Brexit vote.
Strategy Delivery
A well-known UK organisation wanted to radically change its business model, from being a white-label operation where business was administer
Market Growth Opportunities
A major commercial and specialty insurer aspired to rank among the top 10 most profitable insurers globally.
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