top of page
Case Studies
At Camelot Consulting we pride ourselves on delivering customised solutions that drive tangible results for our clients. Our extensive industry experience and deep understanding of the insurance landscape enable us to address a diverse range of challenges with innovative and effective strategies.
​
In this section, we’ve provided accounts of how we’ve helped various insurance organisations overcome obstacles, streamline operations, and achieve their goals. Each case study showcases our commitment to excellence, highlighting the specific methodologies we employed and the impressive outcomes we achieved.
Camelot Executive Breakfast Roundup: Smarter Use of Property Valuation Data in a Softening Insurance Market
Date: 9 October 2025 Venue: Searcys at the top of The Gherkin, London Sponsor: e2Value, Inc. Moderator: Hélène Stanway Contributors:  Rob Proctor (CUO, Vave), Todd Rissel (CEO, e2Value), Skip Coan (SVP, e2Value) Overview As the London Market continues to soften, pricing confidence and portfolio differentiation are becoming defining capabilities for property insurers. At our latest Camelot Executive Breakfast, hosted at Searcys with panoramic views across the City, we brought
Strategic Claims Management: Taking Claims From an Operational Necessity to a Strategic Asset
The effective management of claims is one of the most central capabilities in the insurance value chain. Whilst the most successful insurers and MGA’s recognise it as a core capability, it is not always fully leveraged as a source of competitive advantage.
AI in Insurance Claims Management: AI's Transformative Impact on the London Insurance Market's Claims Value Chain
AI is no longer a futuristic concept but a practical tool being deployed across various stages of insurance claims processing. Its application is multifaceted, ranging from automating routine tasks to providing sophisticated analytical insights.
Mastering the Strategy of Innovation
Discover effective innovation strategies, learn from real-world examples and how to create innovation objectives.
Solving the growth puzzle: organic vs. inorganic growth
Sustainable growth requires choosing the right strategy. It's not just about ambition. This piece unpacks the realities and differences of organic growth and inorganic growth, and how to decide which approach best fits your business challenge.
The Search for True Competitive Advantage in Insurance
Explore effective strategies to gain a competitive edge in the insurance industry. Discover actionable insights that can enhance your market position today.
How to Ask for a Referral, and Actually Get One
Most salespeople know referrals are powerful. In fact, opportunities from referrals are 70% more likely to close than any other lead source. Yet, when it comes to actually asking for them, the results are often disappointing.
From underwriting and claims automation to fraud detection and customer service, the potential is clear. But why do so many AI initiatives still fall flat?
Why Referrals Should Be Your #1 Lead Source
When it comes to generating new business, most sales teams lean heavily on marketing campaigns, cold outreach, and digital advertising. Yet the highest-converting, lowest-cost lead source is often overlooked: referrals.
From underwriting and claims automation to fraud detection and customer service, the potential is clear. But why do so many AI initiatives still fall flat?
From Fear to Frameworks: Why AI Adoption Fails Without Change Leadership
Explore why AI adoption stalls in insurance. Learn how leadership, culture, and AI skills drive success in artificial intelligence deployment.
From underwriting and claims automation to fraud detection and customer service, the potential is clear. But why do so many AI initiatives still fall flat?
Transforming a Lengthy RFI Process with a Case Study-Led Strategy to Address Complex Claims Automation Challenges
The objective was to design and execute a programme that would deliver measurable enhancements while making a clear case for investment where required.
False Confidence to Real Results: Transforming Claims with £190m in Value Identified
The objective was to design and execute a programme that would deliver measurable enhancements while making a clear case for investment where required.
£100m and Counting: Redesigning the Operating Model of a Major UK Insurer
A large UK based insurer sought to identify and scale cost-saving opportunities while executing a strategic cost reduction programme, including designing a Target Operating Model.
£5m Saved in 4 Months: Rapid Transformation for a Tier 1 Insurer
The objective was to deliver demonstrable improvements and cost savings within four months.
£4.5m Efficiency Boost – In Just 3 Months
A Tier 1 insurer, under the leadership of a newly appointed CEO, sought an independent and comprehensive review of its insurance operations.
Claims Transformation
A UK personal lines insurer contracted a Camelot Expert as their Programme Director to specifically turnaround the claims element
Business Model Transformation
A specialist MGA wanted to find a partner MGA (that wrote complementary classes of business) to mergewith, to accelerate growth.
Transformation Programme Assurance
An international insurer wanted an independent assessment of its £40m transformation programme to replace its policy admin system.
MGA Operating Model (Post Brexit)
An MGA decided to change its European operating model following the UK’s Brexit vote.
Strategy Delivery
A well-known UK organisation wanted to radically change its business model, from being a white-label operation where business was administer
Market Growth Opportunities
A major commercial and specialty insurer aspired to rank among the top 10 most profitable insurers globally.
bottom of page